Will my website help customers find my business?
Every Business Hub includes a search-ready foundation, with clear page structure and useful information about your business and services. This supports online visibility; it does not guarantee search rankings or a particular number of leads. Work beyond the website foundation can be discussed through a System Audit.
Is the AI Website Assistant included?
Yes. Every Business Hub includes an AI Website Assistant configured around approved information about your business. Every plan can ask follow-up questions about the customer’s needs. Growth and Reach email you as new inquiries arrive.
Does 24/7 mean someone from LeadSpark is always online?
No. It refers to the AI Website Assistant's availability for visitor questions and inquiry capture, not round-the-clock human support or a guaranteed response time from your business.
What can the assistant answer?
Common questions about your services, hours, service areas, process, and other information you approve. Questions requiring a judgment call, a custom quote, or confirmation from your team should be handed over rather than guessed at.
What is a captured inquiry?
A visitor has chosen to share contact details and what they need help with. It is a request to follow up, not a confirmed booking, guaranteed sale, or proof that every qualification requirement has been met.
Who receives the lead notifications?
Your business. Launch organizes AI-captured inquiries into a daily email summary. Growth and Reach trigger an email notification when a new inquiry is submitted. These are not automated marketing messages to the visitor.
What's the difference between Growth and Reach?
The website size: Growth includes up to five total pages, while Reach includes up to ten. Both include the same enhanced qualification and immediate AI inquiry notifications. CRM connections and custom automations are separately scoped through a System Audit.
How many pages do I need?
Choose Launch for a focused introduction to your business, Growth for dedicated space for your core services, or Reach for more services and areas. We help you choose the pages that will be useful to your customers.
Can the assistant connect to my CRM or send automatic follow-ups?
Those connections are custom work. A System Audit helps us understand your tools, permissions, and process before separately scoping an integration or follow-up workflow.
Can you help with something beyond the website?
Start with a System Audit. We review what you are trying to improve and determine the right scope. Work outside the standard Business Hub is not automatically included in a monthly plan.
Is there a setup fee or long-term commitment?
Business Hub plans have $0 setup and are billed month-to-month. Your selected monthly plan still applies; $0 setup does not mean the first month is free.
Do I own my domain?
Yes. Your domain stays yours. The website, hosting, and managed service are provided as part of the active monthly plan.
What happens if I cancel?
There is no exit fee. Service continues through the paid billing period, then the managed service ends unless separately arranged. Your domain and business data remain yours. Custom projects follow their written agreement.
What do you need from me?
Your services, service areas, hours, contact details, logo and photos where available, and answers to common customer questions. We handle the writing, build, and technical setup around information you approve.
Can I change plans?
Yes. We can review a different Business Hub footprint as your needs change. Before moving to a smaller plan, we'll clarify the pages and features it needs to support.